Q) What is the maximum amount I can withdraw from PayPal to my bank account?
A) Officially, there’s no upper limit. However, if you transfer funds below a certain amount, there might be a surcharge.

Eg for Malaysia online merchants, if the amount transferred is less than RM400, you will be charged RM3.00.  for Singapore online merchants, if the amount transferred is less than SGD 200, you will be charged SGD1.00. For US Merchants, regardless of the mounts being transferred, it’s always FREE!

Check the PayPal withdrawal fee (to your bank account)

Q) Do i need a PayPal Premier or Business account to sell online?
A) Yes, you can start with either a premier or business account. But we always recommend a business account for merchants with a proper company setup. (Interesting read: Should Malaysia Business Register with ROC?)

Before you register, get ready your credit / debit card for verification purpose, see PayPal Verification here.

Then click below to register for a PayPal Account!

Q) How do i do refund via PayPal?
A): Very simple! PayPal let online merchants do a 60-Days Full Refund (at no additional charges, period) for any transaction!

Q) If I use Paypal to take credit card payment, would my customers need to have a Paypal account to buy from my online shop?
A) Great question! Yes and No. It really depends on a lot of factors (your client IP address, country-of-origin, credit card issuing bank, amount of transaction, time, devices etc).

But general rule of thumb is, if your customers don’t have PayPal account, and their purchases exceed a certain amount (let’s say, USD $ 100), PayPal might require an account creation before the transaction can goes through.

Q) How much is the transaction fee for PayPal?
A) Since PayPal is Global, in short, it normally divides its fee into Domestic (Local) vs Cross-border. 

Eg if you are Malaysia Merchants, below is the Domestic Fee (Local) when someone in your country pay you in RM

https://www.paypal.com/my/cgi-bin/webscr?cmd=_display-receiving-fees-outside

While below is the fee for cross-border payment (buyers outside Malaysia)

https://www.paypal.com/my/cgi-bin/webscr?cmd=_display-xborder-fees-outside&countries=

Q) On the payment page, what would my customers see? Do they see a page where they can simply enter their credit cardnumber (and Paypal takes care of the transaction “behind the scene”)? Or dothey see a page with a Paypal button, and they would have to click on the button, which leads to an external Paypal page?
A)  Another good question. means you know how this works. the 2nd one is what your customer will see. The “behind the scene” processing is called PayPal Website Payment Pro and it is only available for US Merchants only.

Take a look at the PayPal Purchase Flow (website payment standard) for webShaper Stores

http://www.webshaper.com.my/learn/video/paypal-purchase-flow.html

Q) If i have more then 1 website of e-commerce. Does that means i’ve open few more paypal a/c for each individual website? or there is a way that i can link it all together?

A) You can use the same PayPal account for all the different eStore. But take note it might create confusion as client will get email notification which the domain is different from your existing webStore.

Eg your customer might be buying at www.abc.com but getting payment email notification from paypal@xyz.com.

Q) Does PayPal Accept Amex? 

A) Yes it does. however, PayPal only accept USD currency via Amex, if your customer trying to checkout in any other currency (eg GBP, MYR, SGD etc), they won’t be able to complete the transaction successfully.

Tweet This Post

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

This iphone app is NOT yet released as of this writing.

Maxis-PayPal is claimed as the  world 1st mobile carrier plus online payment provider mash-up, it is set to to fuel the e-commerce eco-system in Malaysia! (hooray!)

The timing has never been better, there’s already a substantial PayPal user base locally to grow with (approximately 1.2 million Malaysia PayPal accounts and growing). And did we mentioned most webShaper clients are on a PayPal Business Account too?

If you have registered PayPal before, here’s how you can easily link it to your  Mobile Number (Prerequisite: You must be a Maxis client)

Logon to Maxis PayPal Page,

Step 1 Key in your mobile number, then request for TAC (Transaction Authorization Code)

Step 2 Key in your TAC (will be SMS to you)

Step 3 Enter your PayPal user ID (your email) and its password, create a new mobile PIN for yourself! (please don’t use your birthday!)

Step 4, It’s done! Simple ya !? (then of course, you will get notification SMS from Maxis-PayPal and also an email from PayPal notifying you that PayPal mobile is setup successfully)

But hold on a second, is that all? Well, sorta.

In every way, A maxis-PayPal account, is really like a co-branded car, imagine Naza importing KIA car slapping Naza-KIA tag on it, it is, still a damn KIA car.  Same goes for Maxis-PayPal.  It’s not obvious how it is distinctive  from a typical PayPal account with a few exceptions that

1) It grants you some exclusive offer only Maxis-PayPal account users
2) It  allows you to pay Maxis bill (postpaid) or prepaid top-up via PayPal (good news for those having spare cash in Paypal, we won’t mind if you want to send the $ to us too), You can login to your online account to see the screenshot below when you are trying to make payment.

PayPal option emerges once you linked up your Maxis mobile account to your PayPal Account

3) It  allows you to access your PayPal account via http://m.paypal.com by just using your mobile and mobile PIN ( as an alternative login for your email and password). Below we take a look at how it works.

fire up your mobile browser, type m.paypal.com
notice you can login using your mobile number + mobile pin?

once login, you can see your account balance.
and you can send money (to us, please) too!

PayPal mobile allows you to send money to
a mobile number too, something not available
in the standard PayPal webapp UI.

Check, and click on send! If the recipients is without a PayPal Account
tied to the mobile number, PayPal will SMS him / her sign up one!

Every transaction will be recorded, just login to  PayPal to see your mobile transaction.

So it’s that really ALL? We don’t think so, it’s just freshly baked, and Maxis Staff preparing the FAQs apparently didn’t have enough sleep (see proof below).

We should expect the capability to utilize SMS to check for PayPal balance, send payment etc soon as it’s covered here on a complete PayPal Mobile Experience (This is for US, so the SMS short code will not be applicable outside US) .

And of course, how can it be complete with an iPhone & iPad app? We look forward to these soon!?

Have anything to add? Please share your thoughts or comment below!

Please don’t tell us this FAQs is outsourced ya…

A Recap, you can see some of the featured merchants in video below:

News around the web

Maxis-PayPal Account FAQs

Maxis and PayPal pushing boundaries in Payment via Online + Mobile

Maxis, PayPal in strategic tie up

Tweet This Post

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

At the same time, they also launch RHB WorldMart, basically a directory to help you spend money fast! From what we observed, there’s only a handful of Malaysia Online Shopping Sites listed inside (no worry, we will submit webShaper merchants to PayPal!)

Must give thumbs-up to RHB for taking a lead in such efforts, as you can see the comments from Malaysians in our wildly popular PayPal Malaysia post, a lot of them were asking “how can we top up PayPal Account to buy!”. If you wonder whether other banks will support this soon, our sources said – NOPE. as RHB is on a 2 years exclusive on this!

Do you know how many PayPal users currently in Malaysia? Unofficial figures quoted that there are about half a million malaysia PayPal users and about 100,000 are active!

For Singaporeans, you can easily top up paypal via POSB / DBS Bank.

More news around the web
==================

RHB aims for 10pc overseas revenue

RHB and PayPal lead the virtual wallet revolution in Malaysia and Asia

RM20 rebate if you among the 1st 10,000 to top up paypal via RHB bank

Rhb + PayPal – bring online transaction closer to Malaysia (signing pic included)

Tweet This Post

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

Have you started to use PayPal to take online payment at your webShaper Stores?

If not yet, it has never been a better time to start!

webShaper is excited to offer you the opportunity to expand your business and grow your profits – through our partnership with PayPal. When you accept $500 USD or more in PayPal payments from now till September 30, 2010, you’ll receive $100 USD in your PayPal account. That means when your buyers pay you using PayPal, you will make even more money! So what are you waiting for?

Sign up a PayPal Business Account Now (It’s Easy & FREE!)

More details, T&C Please refer here.

For webShaper Stores clients, How does it work?

PayPal is easily enabled through webShaper Stores. To get started, complete the simple 3 + 1 steps:

1.    Sign up for a PayPal Premier or Business account – it’s free and takes less than 60 seconds.
2.    Log into PayPal and retrieve your API information: username, password, and signature. You can get your API information by clicking Profile > API Access > View API Certificate.

3.    Log into webShaper > Payment.  Activate either PayPal or PayPal Express Checkout (API is needed only for Express Checkout).

4. Put up the logo and let your customers know you are now taking PayPal (and they can pay via credit card too!)

All done up now!

More useful links
- How to link PayPal to your Malaysia Bank Accounts
- Learn more about PayPal Malaysia at learning centre
- Join  PayPal Asia Pacific Facebook Page

Tweet This Post

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

Step 1 – Login to your PayPal Account, Go to Profile > Add / Edit Bank Account

Step 2 – Fill in the account details.  If you are not sure about the Bank Name and the MEPS bank routing code (aka SWIFT code, a special code required when you do Telegraphic Transfer), just click on the details link. Seems like there are 21 banks on the list. (Including Bank of America !? never know BOA have a  Malaysia branch)

Step 3 – Confirm the details and you are done!

Step 4 – You will receive an email notification on PayPal too upon successful update.

Malaysia Bank Routing Code (also known as SWIFT Code)
==========================================
Here are the bank numbers for some of the major banks in Malaysia.
Bank Name – MEPS Bank Routing Code
AFFIN BANK BERHAD – PHBMMYKL
ALLIANCE BANK MALAYSIA BERHAD – MFBBMYKL
AMBANK BERHAD -  ARBKMYKL
BANK ISLAM MALAYSIA BERHAD -  BIMBMYKL
BANK KERJASAMA RAKYAT BERHAD - BKRMMYK1
BANK MUAMALAT BERHAD - BMMBMYKL
BANK OF AMERICA -  BOFAMY2X
BANK SIMPANAN NASIONAL - BSNAMYK1
CIMB BANK BERHAD - CIBBMYKL
CITIBANK BERHAD - CITIMYKL
DEUSTCHE BANK -  DEUTMYKL
EON BANK BERHAD - EOBBMYKL
HONG LEONG BANK BERHAD -  HLBBMYKL
HSBC BANK MALAYSIA BERHAD - HBMBMYKL
MALAYAN BANKING BERHAD - MBBEMYKL
OCBC BANK (M) BERHAD - OCBCMYKL
PUBLIC BANK BERHAD -  PBBEMYKL
RHB BANK BERHAD -  RHBBMYKL
STANDARD CHARTERED BANK MSIA BHD - SCBLMYKX
THE ROYAL BANK OF SCOTLAND BERHAD (RBS) - ABNAMYKL
UNITED OVERSEAS BANK -  UOVBMYKL

Around the blogosphere

Fund Paypal Kini Boleh Di Keluarkan Ke Bank Tempatan

Trosworld: Withdraw Paypal funds to your Malaysia Bank Account

Keluarkan Duit PayPal anda ke BANK MALAYSIA

Grow your business – Sell Online now with webShaper + PayPal

Yet to have PayPal Account? Sign up one now!

Like PayPal page, join for discussion & stay updated!

Tweet This Post

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

What are the implications for Malaysia Merchants (and the new countries PayPal starts supporting?). We cannot predict the future, but for every new market which PayPal enters, normally the e-commerce activity will spur as it has become really easy for businesses (esp small businesses) to start accepting online payment and thus making e-commerce a very practical and attractive channel for them to expand their businesses.

In the eye of PayPal, Malaysia has been perceived as a favorite cross-border trading (aka export) and our English based speaking crowd is seen as an advantage (when it comes to product content, still, need to sort out on “what to sell”). Will we live up to the expectation? Well, time will tell.

4 Important Key Takeaways:

1. Malaysian Merchants can now accept payments in Ringgit Malaysia on their websites or online stores (on top of 22 other foreign currencies) – haven’t started selling yet? Sign up webShaper stores now, from as low as RM 1 per day.
2. You can keep a MYR (Ringgit Malaysia) balance  in your PayPal account now (Think of it like a multi-currency bank account)
   
3. PayPal can now linked to a Malaysia Bank Account and You can easily transfer your funds over (Yet to be available, but soon since they already have the official rates published)
4. Apart from Malaysian Ringgit, PayPal also adds in Philipino Peso, Taiwanese Dollar, Thai Baht, Argentinean Peso and Brazilian Reais.  Learn more

Cost ($) of Doing Business with PayPal

How much is the transaction fee?

Transaction fees generally divided into Domestic Payment vs Cross-Border Payment

For Domestic Payment

3.4% + RM2 per transaction or below (for transaction volume less than RM12,000) – Learn more

For Cross-Border Payment ( fees for receiving payments from buyers outside Malaysia)

3.9% + RM2 per transaction or below (for transaction volume less than RM12,000) – Learn more

Withdrawal Fees (From PayPal to your bank account)?

If you withdraw more than RM400, it’s FREE! – Learn more

Minimum withdrawal amount?

Malaysian Ringgits (only for Malaysian users) RM40.00 MYR – Learn more

Other questions you might have in mind:

So does it mean PayPal is the only thing i need to start accepting online payment?

As easy and affordable as PayPal, it cannot do-it-all. First, you need to know exactly what market you are targeting. If you are targeting local online customers, it’s good to have a local payment gateway too (if budget allows, we normally recommend sign up both) as Malaysia Payment Gateways like iPay88 or nbePay both support Internet Banking Transfer which is not supported by PayPal (and very unlikely to be supported by PayPal in near future)

So this is governed by what law?

Well, of course it’s by Malaysia Law. Don’t even think about anything fishy apart from running a serious business.  See the details here on PayPal Policy Changes.

“For Malaysian residents who register for the PayPal service with a Malaysian address, this Agreement is governed by and interpreted under the laws of Malaysia as such laws are applied to agreements entered into and to be performed entirely within Malaysia.”

Do you know we are the only one in Malaysia which has PayPal Certified Developer?

See our PayPal Certified Developer – Sunzi Lim listed on the PayPal Certified Developer List

Links from around the blogs

MalaysiaCrunch.blogspot.com – Breaking: PayPal in Ringgit Malaysia!

Adesblog.com – PayPal Accepts Ringgit Malaysia now

Matzis.com – PayPal Senaraikan Ringgit Malaysia

AnuarMazuki.com – Polisi Baru PayPal

Sifu-lan.com – Matawang Malaysia kini diterima PayPal? Betul ke?

Grow your business – Sell Online now with webShaper + PayPal

Yet to have PayPal Account? Sign up one now!

Like PayPal page, join for discussion & stay updated!

Tweet This Post

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

We have prepared a visual step-by-step guide for you to follow through.

See how it works here.

(nice picture courtesy of nicholas chan)

If you are a Malaysia Merchant are selling online and you use PayPal to take credit card payment (a lot of eBay sellers do), the drawback for Malaysian Merchants is that PayPal cannot be linked to your local bank accounts (which online merchants from US, UK, Singapore, Thailand, Indonesia etc can) for now.  So the money cannot be easily cashed out.

As you can see, this is the main reason why it’s NOT so convenient for Malaysia Merchants, especially the “SDN BHD” setup (Private Limited), to utilize PayPal in their online store for time being.

Once PayPal support connecting to Malaysian bank account (which we hope very soon), it will be a very viable payment solution for businesses to sign-up and start selling to the world (aka cross-border trading).

Still, linking to a Visa Branded Debit Cards is one of the pretty convenient way for Small Business with a sole proprietary or partnership setup to transfer the hard-earned money to the card (so can use ATM to withdraw the CASH) to pay the bills and expand the business.  Another plus point, did I mention PayPal is FREE to sign up too? (we recommend business account only for merchants).

More interesting read

Learn more about PayPal at our PayPal Learning Centre

or Start Selling Online with webShaper stores + PayPal now (Get a Free PayPal bag!)

Tweet This Post

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.